How do I get a 3D photo on my website?
It is quite simple – read how photos are integrated
How large products can be photographed for 3D?
That depends on the size of the studio that is used. Normally we say that the maximum size i about the size of a large refridgerator or a grown man.
How fast can the 3D photos be delivered?
That depends on the number of photos to be delivered. We can usually deliver the photos the same week as we receive the product to be photographed, if the number of products if 10 or fewer. We plan larger orders together with our customers.
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How much can I expect the conversion rate of the website to increase?
That varies from product to product, and we can't say how high the conversion rate will be. What we can say is that a study from the university of Århus shows that 67% of the users of the internet prefer to see a 3D photo instead of a regular 2D image before they buy a product where the shape or function of the product is important.
Can I get help to install 3D photos on my website?
Yes, we have experience with many different website-systems. read about them here.
Can I host my own 3D photos?
Yes, but we don't recommend self-hosting because it excludes you from any software updates of the 3D viewer, and it makes corrections of the 3D photos much more difficult. Hosting at Stepfo is included in the price, and the server is fast with a fail-over in case of downtime, and has dedicated resources to display the products.
Is it possible to deliver 3D photos with completely free and independant rotation?
Yes, but usually it is to expensive compared to the increased interactivity. The loading time of a 3D photo is much higher if it contains images from 36*36 different angles, and the price of the work would be over 10 times higher than usual. That is why it isn't mentioned in our standard offers.
Can i have the buttons on the userpanel that turns the 3D photo adjusted to the design of my website?
Can humans be photographed for 3D?
Yes – See example here
Can you photograph the products at our place?
It is generally cheaper to more the products to our studio and have them photographed there, but if in the case of furniture (or other large objects) it might be cheaper to move the studio to your adress for the photoshoots, and we can of course discuss this.
Are special plugins required for visitors of my website to see 3D photos?
No, only flash player is needed, which is installed on 99% of all computers in the western society.
Is it possible to have ordinary packshots delivered when you already have the products in for 3D photography?
Yes, we can handle ordinary packshots, but we would like to refer to a business partner if there is need of any special styling, for example for fashion photos, lookbooks, marketing campaigns and the like.
Do you give discounts in case of large orders of 3D photos?
In some cases we do give a discount - especially if the products doesn't require much styling prior to photography.
Does Stepfo deliver both webdesign and programming of the website, so I'll receive a solution that is ready for publishing?
Yes – See our website-offers
Can Stepfo ensure that our website will be found at the top of the search results at Google?
We can't garantee that the website will be at the top of the SERPs, but we can assure you of the fact that websites we develope meet the technical requirements in order to make Google find the website. How well the website is seen by Google depends on how many inbound links there is to the website. We can help you get links, but we recommend that the search engine optimization is run as a seperate project after the site is developed. We can show cases from previous customers that are at the top of the SERPs on their keywords. Some customers want discretion about which keywords that they use, and we can of course not show these cases.
Can I update the content of my website myself?
Yes, if you choose one of the solutions with a CMS (content management system).
How long is the delivery time for a website?
It all depends on the scope of the solution. We agree on a deadline for the specific project - but it generally takes a minimum of 14 days.
Is it possible to arrange a meeting where I tell about my wishes for a website?
Of course.
Will there be monthly charges for my website?
Stepfo does as a general rule not charge monthly fees for websites. When you as a customer has hired us to create a website, then that website is your property. We will gladly recommend a hosting provider, as we do not have this service in-house. The hosting provider will charge a monthly fee for the hosting subscription. The cheapest we can recommend (for absolutely small sites) is around 10 dkk/month. For technical support Stepfo will charge the price agreed prior to project start, and for changes / development, we can work on hourly basis or a price set in stone.
Can my website be moved to another provider, in case our cooperation doesn't work out?
Naturally. Never choose a supplier that puts technical obstacles in the way to avoid getting replaced. It is essential for Stepfo that our customers stay at us, because they want to work with us, and because they are happy with the service we deliver. We will of course give you all the technical documentation needed, in case you want to move to a different supplier.
Can I get help with setup of email on the domain my new website is located at?
Yes.
Is it possible to see how many visitors my site have?
All solutions with Google Analytics installed, enables you too see:
Is Stepfo able to help with Google Adwords campaigns?
We are not Adwords experts on the same level as many other bureauers are, but we can easily handle setup of simple campaigns.
Can Stepfo re-design my website?
Yes, in almost all cases.
What if I don't like the design that you've made?
We always ask for approval of the design before it is programmed into a website. We can easily make changes before the site is programmed.
Why should I choose Stepfo to develop my website instead of my cousin, who can do the job a lot cheaper?
You don't have too. It depends on your needs. If you need a solution that "simply works" right from the start it might be a waste of time and money to use a inexperienced developer. Some of the things that are important to us are: